Typically, your package is prepared within 2-3 business days, although this might take a bit longer during peak periods like Christmas or Black Friday. But sometimes we miscalculate our stock or it appears that the very last item that you ordered has flaws – then we contact you and offer a refund or ask you to wait until we can restock the missing item.

Normally, products that are available for backorder arrive at our warehouse within approximately 14-21 days. Once the backordered items arrive, we will promptly proceed with shipping your entire order, including the backordered product, to you. We appreciate your patience and understanding during this process.

All products with a presale status will be processed according to the information provided on the product card in our web shop. Once these presale items arrive at our warehouse as indicated, we will proceed with shipping them along with all other products in the order. This means that the shipment of the entire order is on hold until the presale products have arrived and the order is complete. We appreciate your patience and understanding during this process.

The shipping cost depends on the total weight of the package and the country of shipment. It’s automatically generated during the checkout.

Orders shipped outside the European Union may be subject to import tax.
We are not liable for customs clearance & service fees as determined by the mail carrier or the destination country’s customs officials, and those fees are not a basis for a refund, as they aren’t something we’re able to control or reliably predict. By making an order the buyer acknowledges the possibility of additional fees upon import and agrees that those fees will be the responsibility of the buyer.

Yes. For all parcels shipped on or after August 29, 2025, U.S. Customs will apply an import duty fee. This also applies to preorder items purchased earlier but shipped after that date.

Customs duties:
• Base duty currently set at 15%, but still nothing is set in stone, later on can be more or less

Duty connected charges that will apply:
• Disbursement fee (UPS): 2% of the customs amount covered by UPS (min. $14 USD)
• State sales tax: 0–8.5% depending on the state

Additional pssible charges (applied only in specific cases):
• Payment handling fee: $12 USD if duties are paid by cash or traditional bank transfer instead of UPS online payment
• Storage fees if duties are not paid on time:
• First 2 days free
• From day 3: $25 + $0.05/lb per day
• From day 7: $25 + $0.10/lb per day
• From day 15: transfer to General Order warehouse (extra fees, risk of confiscation after 6 months)

⚠️ Important: Payment of customs duties rests entirely with the buyer. These fees are not included at checkout and must be paid directly upon delivery. If the buyer refuses to pay and the parcel is returned, all return and storage costs will be deducted from the order value before any refund is processed.

Please note: If your order ships after Aug 29, U.S. Customs will add a duty fee. Some U.S. states may also add their own local duties or sales taxes on top of federal customs fees.

We are located in Poland (Europe) and we ship all parcels by UPS or Poczta Polska (Polish Post Office). Usually it takes a few weeks for international shipping so don’t panic if your order will not arrive by the end of the week. Especially for bigger parcels it takes longer, sometimes packages get stuck at customs. Unfortunately there’s not much we can do about that and let’s be honest – Polish Post is not the greatest, so please be patient and contact us if your package will not arrive within estimated time.

Estimated time: 

-Europe: (continent - UPS) 2-4 business days, (islands - Poczta Polska) 3-4 weeks

- UK and Ireland (UPS):  5-6 business days

-USA (UPS) : 7-10 business days 

-Canada (Poczta Polska) : 4-7 weeks

-Mexico and South America (Poczta Polska) : 4-5 weeks

-Russia : unable to send

-Asia (Poczta Polska) : 2-4 weeks

-Africa (Poczta Polska) : 2-4 weeks

-Australia (Poczta Polska) : 4-7 weeks

All packages have tracking numbers that we email you once we will ship the parcels. It works fine for domestic shipping but it’s not always working for worldwide shipping.

Unfortunately as for USA and Canada the tracking does not work – once the package arrives in these countries the tracking is no longer updated – the package gets a new tracking number from the local post office but they don’t notify the sender (nor recipient) about it. So there’s no way to check where the package is and when it will arrive. Trust me – it frustrates us too. Please contact us when the parcel will not arrive within 7 weeks.

We take great care to pack all our items securely to minimize the risk of damage during transit.
• Art prints (up to A4) are shipped in stiff, reinforced cardboard envelopes.
• A3+ art prints are rolled and sent in sturdy cardboard tubes.
• Apparel items (such as T-shirts, hoodies, and trousers) are folded and packed in durable, moisture-resistant shipping bags or boxes, depending on the order size and contents.

Despite our best efforts, once a parcel is handed over to the shipping carrier, we have no control over how it is handled. While transit damage is rare, we recommend inspecting your package upon delivery and contacting us with photos if any item arrives damaged – we’ll do our best to help.

If something seems wrong with your package — whether it’s damaged, incomplete, or an item is incorrect — don’t worry, we’ve got your back.

Here’s what to do:
1. Take clear photos of:
• the packaging (outside and inside),
• the shipping label,
• and the item(s) in question.
2. Contact us by replaing to order confirmation or via our contact form as soon as possible (preferably within 7 days of receiving the package). Please include:
• your order number,
• a brief description of the issue,
• and the photos.
3. We’ll investigate the issue on our side, and if necessary, contact the carrier to check what went wrong during transit.
4. Based on what we find, we’ll offer you a suitable solution — whether it’s a replacement, refund, or partial refund, depending on the issue.

We always want to make sure you’re happy with what you receive, so don’t hesitate to reach out. We’re here to help!

When you buy three or more items, the cheapest one in your cart automatically gets 40% off.
This discount applies once per order — for example:

if you buy 3 items, the 3rd (cheapest) one gets -40%,

if you buy 4 or 5, it still applies to the single cheapest product in your cart.

If you later decide to cancel or return any item, the discount will remain as long as your order still includes at least three items in total.
However, if the number of kept items drops below three, the promotion no longer applies and the -40% discount will need to be refunded.

As a small business, we create unique runs of clothing tailored specifically for each client. Due to the custom nature of our products, we do not process returns or exchanges unless there is a defect or issue with the item you received. To make sure you get the perfect fit, please check all the size details before your purchase.

We really appreciate your understanding and support of our one-of-a-kind creations!